SHIPPING/RETURNS

Shipping Policy

Thank you for choosing Salt N Light Creationz! We are dedicated to getting your orders to you as quickly and efficiently as possible. Please review our shipping policy to understand how we handle shipping for your orders.

1. Shipping Methods

Shipping rates are based on the weight and dimensions of your order and the destination. You will see the shipping costs at checkout before you confirm your purchase.

2. Processing Time

Orders are normally processed within 3-5 business days from date of purchase. However during peak seasons processing times may vary. We strive to process orders as quickly as possible! If you place an order on a weekend or holiday, it will be processed on the next business day.

3. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number.

4. Shipping Delays

While we strive to meet our delivery estimates, please note that shipping times are not guaranteed and may be affected by factors outside of our control, such as weather conditions, natural disasters, or carrier delays.

5. Lost or Damaged Packages

We are not responsible for lost or damaged packages. If your package is lost or damaged during transit, please contact us immediately at Saltnlightcreationz@gmail.com and we will do our best to work with you and the carrier attempting to resolve the issue. Please provide us with your order number and any relevant details regarding the issue.

6. Return and Exchange Policy

As we make every piece made to order we do not offer returns or exchanges. If something is wrong with your items or you received the wrong item please contact us and we will do everything we can to make it right!

7. Contact Us

If you have any questions or concerns about our shipping policy or need assistance with your order, please don’t hesitate to reach out to us at Saltnlightcreationz@gmail.com

Thank you for shopping with Salt N Light Creationz! We appreciate your business and look forward to serving you.